RETURNS

We will gladly accept unused merchandise in its original packaging within 7 days of purchase for a full refund. We are only able to accept returns for merchandise purchased directly through safehands.co. We’re unable to refund items bought through any third party.

No returns on face masks.

You may return most new, unopened items within 7 days of delivery for a full refund. Customers are responsible for all return shipping fees, but we'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Beyond 7 days we do not offer refunds under any circumstance. The return package must be postmarked back to us within seven calendar days of delivery in order to receive a refund.

No return form is necessary; all we need with the package is a note including the order number and name associated with the order. Safe Hands™ is not responsible for untraceable or lost return shipments. We recommend using a delivery service with tracking to protect your return. If the return is due to our error (you received an incorrect or defective item, etc.) please email us at hello@safehands.co to initiate the return prior to mailing anything back.

Return items must be UNUSED and UNWASHED. Items that appear used, or that have stains, smell of cigarette smoke, dog hair or odors, etc will not be accepted. If an item has been used once it will not qualify for a return. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Email hello@safehands.co to begin the return process.

Return Address:

SAFE HANDS™

20118 N. 67th Ave #300-144

Glendale, AZ 85308